Customer Guide

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Service Charges

Nature of Services / Facilities / Permissions	Charges (INR)
Change of personal information	NIL
Change of correspondence address	NIL
Copy of Full set of Agreement( on client's request)	Rs. 200
Change in contract tenure ( Reschedulement and cycle date change)	Rs. 5,000
Change in Agreement or addendum to Agreement (Constitutional change- Non Monetary change)	Rs. 2,500
Withdrawal or Loan cancelation charges	Rs. 5,000
Consent letter for Inter State RC transfer	Rs. 1,000
Repayment schedule / Statement of Loan A/c on borrowers request	NIL
Change or addition of guarantor	Rs. 5,000
Post closure duplicate Issue of NOC	Rs. 1,000
Documentation charges	Rs. 350
NOC for commercial to personal usage	Rs. 2,000
LPG / CNG NOC	Rs. 2,000
NOC private to commercial usage	Rs. 5,000
Interest On default payments	0.1% per day plus applicable taxes
Charges per cheque / ESC mandate bounce	Rs. 500 per instance
Cheque / repayment mode swap charge	Rs. 500
Cheque re-presentation charges	Rs. 500
Full prepayment charges (Effective 18/4/2013)	a) If within 24 months - 3% on outstanding principal amount
	b) If after 24 months - 1.5% on outstanding principal amount
Full prepayment charges (Effective 01/02/2018)	a) If within 24 months - 5.5% on outstanding principal amount
	b) If after 24 months and within 36 months- 1.5% on outstanding principal amount
	c) If after 36 months - NIL foreclosure charges
	For Customers having existing LAN with VWFPL: a) If within 6 months - 4% on outstanding principal amount b) If after 6 months - NIL Charges
Part Payment	Allowed only twice in entire loan tenure, prepayment amount should not be less than the amount equivalent to 3 EMIs. For processing such part prepayment request 2% part prepayment charges shall be levied on said part payment amount
Legal, repossession, collection and incidental charges	At actual
Stamp duty charges	At actual

Note:

All fees and charges are subject to the Goods & Service Tax as applicable
The fees or charges given in above table are subject to change and the one recorded in agreement will be binding over this site

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Repayment

In case of change in repayment mode, a nominal fee of Rs. 500/- (swap charges) would be charged for exchange of mode of payment
All cheques should meet the CTS 2010 Standards
Please click here for our multiple re-payment options

FAQs

After closure of Loan, in the event of the applicant’s wish to procure the post-dated cheques and / or security post-dated cheques that remain un-banked at the end of the loan tenure / change of repayment mode; or details of such un-banked post-dated cheques and / or security post-dated cheques, the applicant must make a request for the same, within thirty days of closure of loan / change of repayment mode. If this is not done, VWFPL shall have the discretion / responsibility to destroy the un-banked post-dated cheques including security post-dated cheques without any further notice and VWFPL shall not have the obligation to return the same to the Applicant.

1. To get foreclosure statement raise a request using Chatbot digital mode Or contact VWFPL call center at 022-39521212 or write to us at customercare.india@vwfs.com.

2. Once the foreclosure statement is received, the loan account holder can transfer funds by making payment via NEFT/RTGS to the VWFS loan account number and share us the bank details along with UTR reference no. to enable us to check the receipt of funds to proceed with loan foreclosure

3. Foreclosure payment can also be made either via cheque/DD favoring “Volkswagen Finance Pvt Ltd”

4. Per day interest will be applicable based on foreclosure validity date

5. Banking is considered on the working days

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Repayment

1) How do I repay the loan?

2) Can I foreclose my loan?

3) How can I obtain my un-banked PDC or Security PDCs?

4) How do I update my mailing address, mobile number or Email Id registered under my loan account?

5) How do I foreclose my loan?