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Customer Guide

We value transparency. Find nitty-gritty information regarding the most flexible, speedy and transparent finance schemes in town.

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Application Process

Car financing from Volkswagen Finance is extremely convenient, quick and flexible with minimal documentation.

The application process is also quick, so that you can own the dream Volkswagen Car at the earliest.

  1. Our representative will meet you at the Volkswagen Dealership and assist you with the documentation and other terms.
  2. The loan will be processed after receipt of pre-sanction documents at Central Office.
  3. If the vehicle is readily available with the dealer, you can get the car as soon as the disbursal is made to the dealer. However VWFPL is in no way responsible for car deliveries as they are regulated by the car manufacturer's delivery schedules.
  4. You can retain the original Registration Certificate, Invoice and the Insurance Policy. We simply require a photocopy of these documents.
  5. If you wish to cancel your loan application any time before the loan is disbursed, you may do so by informing the representative who has collected your documents or send us a written request(Cancellation charges will be applicable).
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Repayment

Volkswagen Finance offers flexible schemes, attractive interest rates, and quick & hassle-free application process to make your dream of owning your favourite Volkswagen Car a reality

At the same time, we ensure that the repayment terms are equally convenient for you. 

  • Repayment tenure ranges from 1 year to 5 years for new car loans.
  • Option to pay overdue via Paytm
  • In case of change in repayment mode, a nominal fee of Rs. 500/- (swap charges) would be charged for exchange of mode of payment
  • All cheques should meet the CTS 2010 Standards
  • For Digital Payment options, kindly call our Customer Service Helpline on +91-022-39521212 (Between 10:00 A.M. to 06:30 P.M. from Monday to Friday excluding Public Holidays.)

FAQs

Please voice your queries, feedback or complaints about our products or services through any of the below options.

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